Custom & Pre-Orders Terms

1. Custom Orders.

All custom order products will be considered pre-order products and will be subject to the same terms and conditions stated below.

2. Pre-Order Order Details.

When placing a pre-order, you will be required to provide certain information, such as your address and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. New Breed Paintball & Airsoft shall have no responsibility or liability for inaccurate information or information that later becomes outdated and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your product being shipped by sending an email to 

3. Payment.

Your order constitutes your express agreement to New Breed Paintball & Airsoft charging your provided payment method. The purchase price includes applicable taxes & shipping.

Trade items are accepted as payment for pre-orders. The value and use of trade items as deposit/payment must be agreed upon at the time of initiation.

Once a full payment is received in trade items, payments or both, an order is placed on the pre-order list for the particular product(s) and the order is final.

4. Shipping.

Pre-order and custom order products have expected ship dates listed on their product pages which are subject to delays in manufacturing and/or delivery. Such dates are only an estimate, subject to change, and New Breed Paintball & Airsoft does not represent or warrant that it will be able to ship the product by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, New Breed Paintball & Airsoft is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays.

Based on previous releases in the paintball industry, shipment starts in small batches and gradually increases after initial release dates. Because of this, New Breed Paintball & Airsoft cannot guarantee how long the wait will be, but will do its best to fulfill orders as fast as possible.

Orders will be shipped in the order in which New Breed Paintball & Airsoft receives them based on color. No exceptions or cuts in line happen.

Shipments will be made Monday – Friday, excluding holidays, unless otherwise noted.

5. Cancellation/Refunds.

Once an order has been placed, it is non-cancellable and non-refundable. However, New Breed Paintball & Airsoft may choose to offer credit towards other products if the pre-order wait time becomes much longer than anticipated. New Breed Paintball & Airsoft determines when a pre-order wait time has become much longer than anticipated and will contact customers to provide them with alternate options.

6. Terms and Conditions of Sale.

The purchase of products is subject to additional terms and conditions provided by New Breed Paintball & Airsoft. The current Terms and Conditions of Sale are available at and are subject to change without notice. Purchase of products will be subject to these terms and conditions.


Last Updated: August 22, 2020